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Live Chat:

The easiest and quickest way to speak to us is though the live chat - just click the speech bubble in the bottom right corner of your browser to speak with a customer service assistant.

The live chat is open 10 - 6pm Monday to Friday. If you leave a message at the weekend, we will reply at the next available opportunity.


Customer Help:
Email customer service is open 10am - 6pm Monday to Friday.


Customer Help: 02079231155
Phone customer service is open 10am - 5pm Monday to Friday. If you're unable to get through when you call, please drop us a message on the live chat.

Free shipping:

UK: Free shipping available for all orders over £15.
Rest of World: Free shipping available for all orders over £100.

Estimated delivery times:

UK: As fast as same day. Various options at checkout.
Europe: 3 - 5 Business Days
Rest of the World: 3 - 7 Business Days

Delivery information:

We accept both domestic and international orders. All orders are shipped via Royal Mail with the service you selected. Postage is calculated based on the weight of your total order and will be added to your basket before you checkout. If you are in urgent need of an item, please contact us before placing your order and we will do our best to assist.

Collect from Dalston store:

If you would like to collect your order from our Dalston boutique please speak to a customer service assistant before placing your order.

Returns policy:

We will refund all items that are returned in saleable condition within 14 days. Items returned after this period will not be accepted. Return postage is covered by the customer. All returns must be accompanied by your invoice or receipt and online returns can take up to 5 working days to process once received back. Please do not take returns to our bricks and mortar store, they will not be able to refund you there.

Returns address:

Returns Dept.
Unit 3, 32 Indigo Mews
Carysfort Road
N16 9AE

Price matching:

We always endeavour to offer our customers the best price available, so will be happy to price match our UK competitors. Items must have the same product code and sizing to be eligible for price matching.

Dalston Boutique address:

56 Stoke Newington Road
N16 7XB

Dalston Boutique Opening hours:

Mon - Fri: 12pm - 7pm
Sat: 11am - 7pm
Sun: 12pm - 5pm

Easter Opening hours:

Good Friday: Closed
Sat: 11am - 7pm
Easter Sunday: Closed
Easter Monday: 12 - 7pm

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